We're Here to Help

Get in Touch - We're Here to Help

Whether you need technical support, have billing questions, or want to discuss how AI visibility tracking can transform your business, our team is ready to assist. Get the help you need, when you need it.

Send Us a Message

Fill out the form below and we'll get back to you soon

Office Information

Business Hours

Support Hours:

Monday - Friday: 9:00 AM - 6:00 PM (GMT+8)
Emergency support available 24/7 for critical issues
Phone Contact & Mailing Address
BrandPeek by ADE Marketing Solutions Sdn. Bhd.
A4-2-7, No 1, Jalan Dutamas 1, Solaris Dutamas
50480 Kuala Lumpur
Malaysia
+6016-699 9355
Note: We operate as a distributed team. For fastest response, please use email.

Frequently Asked Questions

What's the fastest way to get help?

Please use email [email protected].

Do you offer phone support?

Yes! Phone support is available during business hours for sales inquiries and urgent technical issues. Callback scheduling available.

Can I speak directly with the founder?

Yes! Adam Yong personally handles strategic discussions and partnership inquiries. Email [email protected] for direct access.

What if I need help outside business hours?

Emergency support is available 24/7 for critical issues. For non-urgent matters, submit a ticket and we'll respond first thing the next business day.

Connect With Us

Follow for Updates:

BrandPeek.ai Company Page - Industry insights and company news
@BrandPeekAI - Quick tips and platform updates
BrandPeek.ai Channel - Tutorials and webinars

Adam's Personal Channels:

Adam Yong - Thought leadership and behind-the-scenes
@AdamYongSEO - Technical insights and startup journey

We're Here for You

At BrandPeek.ai, we believe that great customer support is just as important as great technology. Whether you're just getting started or you're a long-time user, we're committed to helping you succeed with AI visibility tracking.

Our Promise:

Real humans, not chatbots
Technical expertise and business understanding
Fast response times and follow-through
Genuine care about your success